CosmoDental Care (“we,” “our,” “us”) operates the website cosmodentalcare.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our appointment booking form. By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
- a) Information you provide directly:
- Name, phone number, and email address
- Preferred appointment date and service of interest
- Any messages or details you share with us via contact forms or email
- b) Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring website
- Cookies and similar tracking technologies (see Section 4)
- c) Health-related information: If you share details about your dental condition, symptoms, or treatment history while booking an appointment or communicating with us, this is treated as sensitive personal health information and handled with additional care, in line with Section 5 below.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage your dental appointments
- Respond to your inquiries and provide customer support
- Send appointment reminders and important updates about our services
- Improve our Site, services, and patient experience
- Comply with applicable legal and regulatory requirements
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- With our clinical and administrative staff, solely to provide your requested services
- With trusted third-party service providers (e.g., appointment scheduling tools, hosting providers) who are bound by confidentiality obligations
- If required by law, court order, or governmental regulation
- To protect the rights, safety, or property of CosmoDental Care, our patients, or the public
4. Cookies & Tracking Technologies
Our Site may use cookies and similar technologies to improve functionality and understand how visitors use the Site. You can control or disable cookies through your browser settings; however, this may affect certain features of the Site.
5. Protection of Health Information
We understand that dental and health-related information is sensitive. We take reasonable administrative, technical, and physical measures to protect such information from unauthorized access, use, or disclosure. Access to patient health records is restricted to authorized clinical staff involved in your care.
6. Data Retention
We retain personal and health information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable medical record-keeping laws and regulations in India.
7. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal and medical record-keeping obligations
- Withdraw consent for non-essential communications (e.g., promotional messages)
To exercise any of these rights, please contact us using the details in Section 10.
8. Third-Party Links
Our Site may contain links to third-party websites (e.g., Facebook, Google Maps). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
CosmoDental Care: Flat No. G-2, Kadiri Apurupa Urban Apartments, Botanical Garden Road, Kondapur, Hyderabad – 500084
Phone: +91 8977923579
Email: contactcosmodentalcare@gmail.com
Disclaimer: This Privacy Policy is a general template intended for informational purposes. As it involves the collection of sensitive health-related data, we strongly recommend having it reviewed by a legal professional familiar with India’s Digital Personal Data Protection Act (DPDP Act, 2023) and applicable healthcare data regulations before publishing.
